How we can help
Reconstructing the events
We review the account of events, correspondence, offers and documented payments. We identify the information connecting the reported conduct to the loss and the points that remain unsubstantiated.
Deception, breach and the appropriate route
Not every failed transaction or unpaid amount amounts to fraud. We assess the circumstances to distinguish a possible offence from a contractual breach and consider the appropriate route for each claim.
Reporting and participation in proceedings
We prepare the agreed report or procedural step with a structured account of events and documents. If an investigation already exists, we review its status before proposing further action.
Claiming for the loss
We assess how to evidence and claim the loss and whether measures to secure potential liabilities should be considered. Where there is also a dispute with a financial institution, we coordinate that review without confusing it with the alleged perpetrator’s criminal liability.
Frequently asked questions
Does reporting fraud guarantee a refund?+
No. Investigation, identifying the responsible person, proving the case and recovering payment are separate issues. We assess available routes without promising recovery.
What if the offer or messages may disappear?+
Keep the documents and correspondence you already have without altering them, and note the dates. We will assess what is useful and how to provide it; you do not need to contact the suspected scammer again to seek advice.
